Jerusalem Community Services of Ontario
Privacy Policy
Jerusalem Community Services of Ontario ("JCSO", "we") is a volunteer-run community nonprofit in Ottawa. This policy explains what personal information the JCSO app and the JCSO Admin app collect, why, and the choices you have. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect
Account: your name, email address and phone number, and a user ID. If you sign in with Apple or Google, we receive the name and email address you choose to share.
Membership: the details on your membership application (such as your address and the people in your household) and your membership status.
Tickets, purchases and donations: what you bought or gave, when, and the amount, so we can issue tickets, receipts and statements.
Payments: card and Apple Pay payments are processed by Square. Your card number goes to Square as a one-time token. JCSO never sees or stores your full card number. We keep the last four digits, the card brand and Square's payment reference.
Content you add: a profile photo, volunteer sign-ups and messages you send to the Board.
Device: a push-notification token so we can send event reminders and ticket updates, and an Apple App Attest check that protects our services from abuse.
What stays on your phone
Location (directions to events, and showing your ticket when you arrive), contacts you pick for invitations, and Face ID are used on your device only and are not sent to JCSO. The JCSO Admin app shares location with Square only while a card payment is being taken, because Square requires it.
How we use it
We use your information only to run the community and the apps: to manage membership, sell and check tickets, process donations and issue receipts, send you the notifications you turned on, and keep the service secure. We do not sell personal information, show ads, or track you across other companies' apps or websites. The apps contain no analytics or advertising SDKs.
Who can see it
Only JCSO Board members and volunteers whose role needs it. For example, a door volunteer sees the name on a ticket, and the treasurer sees payments. Our service providers process data for us under contract: Google Firebase (account sign-in, database, file storage, notifications; data stored in Canada, in the Montréal region) and Square (payments). We disclose information if the law requires it.
How long we keep it
We keep your account while you use it. We keep financial records (purchases, donations, receipts) for as long as Canadian tax law requires, currently up to seven years, even after you delete your account.
Your choices
- Delete your account: in the JCSO app, go to Profile → Delete account. This removes your account and personal information except the financial records described above.
- Access or correct your information: edit your profile in the app, or email us.
- Notifications: turn them off at any time in iOS Settings.
Children
A child's information is added to a household by a parent or guardian. We do not knowingly let children under 13 create their own accounts.
Contact
Questions, or a request about your information: privacy@jcso.ca. If you are not satisfied, you can contact the Office of the Privacy Commissioner of Canada.
If we change this policy, we will post the new version here and tell you in the app.